With You Services「我陪你」服務

With You Out-Patient Escort Services provides professional escort services for out-patient visits. A web application was developed for frontline care workers to record all the work logs, get reminder notifications, and access to related information. It helps to simplify the existing work procedures, reduce human errors and serve as an efficient communication channel between healthcare practitioners, patients and their carers. The data obtained would be securely stored in the back-end data management platform, where the patients’ carers can easily trace the latest follow-ups. Also, data analysis would be performed for better resources allocation and evaluation of the service performance. The project aims to improve the overall service quality of the elderly care industry.

「我陪你」提供專業的門診病人陪診服務。結合資訊科技應用,前線員工運用自行研發的應用軟件,記錄服務日誌、接收工作提示及存取相關資訊,此舉有助簡化現有工作流程,減少人為錯誤,更有效地擔當病者、家人和醫護人員的溝通橋樑。取得的資料會加密儲存於管理平台,病者家人能夠輕易跟進最新情況。另一方面,透過資料分析,計劃可以靈活調配資源,並且準確評估服務水平,有望推動並改善長者保健行業的整體服務質素。

Website: https://www.with-you.com.hk/
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